JOB DESCRIPTION

Summary/Objective The Office/Administrative position is responsible for overall front office activities, including the reception area, mail, and facilities.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image.

• Applies customer payments, researches and solves payment discrepancies, and makes adjustments to accounts as needed.

• Reviews all invoices for appropriate documentation and approval prior to payment.

• Processes pay applications including reference requests.

• Submits Certificates of Insurance to ensure compliance.

• Performs filing and copying.

• Maintains office equipment, including copier, fax machine, etc. and orders supplies as needed.

• Participates as needed in special projects.

Competencies

• Initiative

• Customer Service

• Financial Management

• Ethical Conduct

• Thoroughness

• Time Management

• Communication Proficiency

• Organization Skills

Supervisory Responsibility

None required for this position.

Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.

This position requires the ability to occasionally lift office products and supplies, up to 50 pounds.

Position Type/Expected Hours of Work

May work 20-40 hours per week, Monday through Friday.

Travel No travel is expected for this position.

Education and Experience.

• At least two years of previous experience in fast-paced office management.

• Working knowledge of mail processes such as postage machine, FedEx and UPS.

Required Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.

Ability to speak, read and write English required.

Ability to speak, read or write Spanish or Polish preferred.

Required Math Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

Proficient in MS Office, Internet and Windows

Certifications, Licenses, and Registrations

Driver’s license preferred

Forklift certification preferred

AAP/EEO Statement

Equal Employment Opportunity Employer

Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Signatures This job description has been approved by all levels of management:

Manager____________________________________________________

HR_________________________________________________________

Employee signature below constitutes employee’s understanding of the requirements, essential functions and duties of the position.

Employee__________________________________ Date_____________

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